Making a Maintenance Request
- There are several way to reach the Maintenance Department. Please Login to your Tenant Portal NOTE: If the contact number that you originally gave us has changed, please send your BEST contact number to ensure that our contractors can set up an appointment with you in a timely manner.
- You can also call our office at (303) 665-8944. We are in the office Monday-Friday, 9am-5pm. If you don’t reach us right away, please leave a message with your name, address, best contact number and description of maintenance issue. If you leave a message after-hours for our Maintenance Department, we will respond to your call the next business day. Please keep in mind that we may have to call you back for more information, or to ask you specific questions regarding your request before we can send it out to a contractor.
- For emergency calls (no heat, interior flooding, electrical issues, etc.) please call our office immediately. You will be transferred to our emergency line. If there is an emergency issue found not be addressed as soon as possible, you may be charged for excessive damage to the property. In case of fire, police or medical emergencies, call 911.
Mavi Unlimited does not have in-house maintenance staff. As a result, our contractors are given your information and directed to call the best contact number to set up an appointment with you directly. You are responsible for confirming a time that will work best for both you and the contractor, and adhering to instructions given by the contractors necessary to remedy your maintenance issue. If you fail to adhere to this agreement, you may be charged a trip fee for missed appointments. If there is any reason why your maintenance appointment must be delayed, please call the contractor and/or our office in advance to avoid any associated fees.
We rely on tenants to be responsive in terms of maintenance requests as well. We need your help to respond to any vendor delays. If your appointment is missed by the contractor, or you have not heard from the contractor within a couple days of reporting your maintenance issue, please call our office.
How To Sign Up As A Vendor
Interested in becoming a preferred vendor for Mavi Unlimited? We’re always looking for quality contractors, handymen, plumbers, electricians, and HVAC technicians. If you carry liability insurance, please contact firstname.lastname@example.org to schedule an introductory meeting.